Important Information About Our Response to COVID-19

Thank you for choosing Nacogdoches Medical Center for your healthcare needs. It is our privilege to care for you during your stay with us. To provide our patients and their loved ones with peace of mind during hospital visits, we have established COVID SAFE standards, which include heightened infection prevention processes, training, testing and use of personal protective (PPE).

There will be limited visitation allowed for a patient in a COVID Patient Care area.

Please do not hesitate to speak to a member of our care team or a nursing supervisor who can help address any of your questions or concerns. We are committed to keeping our patients, our staff and our community safe. Thank you for choosing Nacogdoches Medical Center. It is our pleasure to serve you.

Visitation Advisory

Visitation procedures are designed for the protection of our patients, visitors, and employees.

Visitor Guidelines for COVID-19 Positive Patients

ONE VISITOR is permitted to remain with each patient during Visiting Hours with the following exceptions, who may have up to two Visitors at all times:

Patients with disabilities who require a support person
Patients at end of life
Patients in active labor
Postpartum patients
Pediatric & NICU Patients (Two ID banded visitors)

No minors under the age of 18 will be allowed. Children of antepartum patients will be considered on a case-by-case basis
In person Visitation for patients in Isolation for COVID-19 will be at the discretion of the attending physician.
Visitor solicitation is prohibited.
Surgery/Procedure Patients - ONE Visitor can:

Escort the patient to registration
Remain in the designated waiting rooms/lobbies during the patient’s procedure, wearing a mask and practicing social distancing
Remain at the patient’s bedside at all times after recovery

Visitors Must:

Pass the self-assessment Health Screening posted at each entrance
Wear a mask at all times
Wash or sanitize hands
Remain in the patient's room and not congregate in waiting areas

Visitors Cannot Visit

If they have a temperature, respiratory symptoms, possible exposure or refuse to wear a mask.

Exceptions to this restricted visitation may be made on an individual basis by hospital executive leadership after careful evaluation of any clinical and/or ethical concerns.

We’re here for you, your family and our community.

Nacogdoches Health Network works closely with the Department of Public Health and the Centers for Disease Control and Prevention (CDC) to respond to any potential novel coronavirus (COVID-19) cases in our area. As the COVID-19 situation evolves, we take every precaution to keep you, your family, our staff and our community safe.

Our COVID SAFE Standards

COVID SAFE standards are built upon deep clinical expertise from previous crises and on-going management of COVID-19, as well as continuous incorporation of CDC, CMS and State recommendations. They are a rigorous combination of infection prevention processes, training, testing, personal protective equipment and technology. Our COVID SAFE standards includes six components:

Distinct COVID SAFE and COVID CARE Zones – separate areas with clear signage and protocols
Rigorous Physician and Staff Protocols – daily screening, universal masking and access to PPE
Heightened Sanitization – enhanced cleaning of surfaces and plenty of hand sanitization stations
Access to COVID-19 Testing – send out testing available through emergency room provider services; rapid testing for patients, physicians and staff, if required
Precautions for Patients and Visitors – provision of face masks, hand sanitizer and physical distancing
Enhanced Virtual Access – virtual care, remote monitoring and connectivity with loved ones

Vaccinations

The advent of COVID-19 vaccinations is a positive step in the pandemic fight. Here are some things to know about availability of the vaccine, and some do’s and don’ts to help you during the vaccine rollout.

DO

Do your research. Go online and check your primary care provider or local hospital’s website or social media for vaccine availability information.
Be patient. Know that vaccines are only available in limited quantities and that vaccinations for health care providers and first responders take precedence.
Check your eligibility. The Department of State Health Services website explains who is eligible to receive a vaccine and when.
Understand there is regional variability. Some regions may have vaccine available while others may not.

DON’T

Don’t just show up. Please do not arrive at your doctor’s office or hospital looking for the vaccine or information.
Don’t assume your local provider has vaccine available or that you can be vaccinated right away.